Interesting WMI issue on DPs

I recently worked on an issue with a few remote DPs where content couldn’t be added to the DP. What we saw was a package being copied in what looked like a succesfull manner followed by

CSendFileAction::SendFiles failed; 0x80010108 SMS_PACKAGE_TRANSFER_MANAGER 20/03/2015 08:23:34 4940 (0x134C)

CSendFileAction::SendFiles failed; 0x80010108 SMS_PACKAGE_TRANSFER_MANAGER 20/03/2015 08:23:34 4940 (0x134C)

Sending failed. Failure count = 69, Restart time = 20/03/2015 09:23:34 Romance Standard Time SMS_PACKAGE_TRANSFER_MANAGER 20/03/2015 08:23:34 4940 (0x134C)

So what is going on here? The error code (0x8010108) is RPC_E_DISCONNECTED

To figure out the actual Distribution Point either examining earlier log entries from the same thread or take the failure count and use Distribution Point Job Queue Manager to find the DP based on the number of retried.

In this case the problem was found on the DP where WMI was unresponsive. A restart didn’t fix the issue. We had to resort to a winmgmt.exe /resetrepository.

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